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Managed Services

Proactive IT that catches problems early

Managed services provide real-time monitoring and diagnosis of the health of your workstations and servers, so small issues get fixed before they turn into downtime.

How it works

Monitor, diagnose, resolve

  1. Step 1: Monitor

    Your workstations and servers are monitored in real time.

  2. Step 2: Diagnose

    When something looks wrong, GTS is alerted and diagnoses the problem, often before anyone in your office notices.

  3. Step 3: Resolve

    We fix the issue remotely when we can, or on-site when we can't, and keep your systems maintained along the way.

Waiting for something to break

  • You find out about a problem when it stops your work
  • Repairs are rushed and often cost more
  • Small warnings go unnoticed until they become failures

Managed services with GTS

  • Problems are spotted early, often before you notice
  • Maintenance happens on a schedule, not in a crisis
  • Predictable costs with a monthly package

Plans

Built around your business

Managed services can be part of a custom monthly package, sized to the number of workstations and servers you have and the level of support you want.

Stop problems before they start

Call the office or send us a service request, and we'll get back to you.

For immediate service, call the office and select option 1.