Server Support
Server support: set up, watched over and backed up
GTS sells, sets up and services Dell, HP and Lenovo servers, and keeps them healthy with real-time monitoring, automatic backups and secure remote access.
- Serving Memphis since 1995
- Local office on June Road
- On-site within 50 miles
- No contracts
- Special nonprofit rates
What it is
The machine your office can't work without
If your office shares files or runs business programs from a server, that one machine affects everyone. When it's slow, full or down, the whole team waits.
GTS looks after servers from start to finish: choosing and configuring the right Dell, HP or Lenovo server, setting it up on your network, monitoring its health in real time, backing it up locally and to the cloud, and repairing it when something goes wrong.
What's included
- Dell, HP and Lenovo servers
- Custom configurations
- Setup on your network
- Real-time health monitoring
- Automatic local and cloud backups
- Secure remote access (VPN and Remote Desktop)
- Repair and service
How it works
One server, looked after four ways
At the center, a server configured and set up for your office. Around it, the four ways GTS keeps it healthy.
- 1MonitoredIts health is watched in real time, so problems are caught early.
- 2Backed upAutomatic copies at the office and in the cloud.
- 3Securely reachableStaff can use it from home through a VPN or Remote Desktop.
- 4Serviced and repairedWhen something needs fixing, we fix it.
Who it's for
A good fit if…
- Your office shares files or runs programs from a server
- Your server is getting old, full or slow
- You don't know when your server was last backed up
- Staff need to reach the server from outside the office
How pricing works
Your choice of plan, no contracts
Servers and custom configurations are quoted for your business: choose “Quote for hardware or software” on the service request form, or call us.
Service is billed your way, with no contract: standard hourly rates, a discounted block of hours bought in advance, or a custom monthly package. Nonprofits get special rates.
Monitoring can be part of a custom monthly package.
Questions
Questions customers ask
- Do you sell servers?
- Yes: Dell, HP and Lenovo servers, with custom configurations available.
- Can you watch our server so problems get caught early?
- Yes. With managed services, your server's health is monitored and diagnosed in real time, so problems are often spotted before anyone in the office notices. About managed services
- Is our server backed up?
- When GTS sets up your backups, your server is backed up automatically, with a copy at the office for fast restores and a copy in the cloud for disaster recovery. If you're not sure about your current backups, ask us.
- Can staff use the server from home?
- Yes. We set up VPN and Remote Desktop access so they can work securely from outside the office.
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Worried about your server?
Call the office or send us a service request, and we'll get back to you.
For immediate service, call the office and select option 1.