Free tool
What does downtime cost your business?
When the computers or the network go down, your team stops working, and sometimes so do your sales. Put in your own numbers to see what an outage costs.
- Serving Memphis since 1995
- Local office on June Road
- On-site within 50 miles
- No contracts
- Special nonprofit rates
This outage could cost about
$1,400
- Staff time
- $1,400
- Lost sales
- $0
- Every hour down
- $350
How it adds up over a workday
- 1 hour$350
- 4 hours$1,400
- 8 hours$2,800
Not counted: overtime to catch up, rush repairs, unhappy customers, or data that can't be recovered.
How it's worked out
The math, step by step
- Staff time: people who can't work × the cost of one person's hour × the hours down.
- Lost sales: the sales you'd normally make in an hour × the hours down.
- Total: staff time plus lost sales.
For the cost of an hour, use what you pay per hour plus benefits and payroll taxes. If you're not sure, use the average for the people who'd be stuck. The result leaves out costs that are harder to count, like overtime to catch up, rush repairs, unhappy customers and data that can't be recovered, so the real cost is often higher.
Cutting downtime
Three ways to spend less time down
- Catch problems earlyManaged services watch your workstations and servers in real time, so many problems are fixed before they stop anyone.
- Recover quicklyA local backup copy means fast restores; a cloud copy means you can recover even if something happens to the office.
- Get help without waitingMany problems can be fixed remotely, while you're on the phone with a GTS technician.
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Want fewer outages?
Book a free network and security assessment, or call the office to talk it through.
For immediate service, call the office and select option 1.